Event Schedule
Tuesday, 7 April
Arrival and First Course
Join fellow senior leaders for a seated lunch as the first course is served. This opening portion of the afternoon is designed for connection and conversation in an intimate setting.
Executive Conversation
During the main course, take part in a focused discussion on the trends and strategic shifts shaping customer engagement across the region. Hear practical insights and forward-looking perspectives from industry leaders.
OneSignal CMO Jason Seeba will discuss the latest findings from the 2026 Stage of Customer Engagement Report and how companies are driving growth in a noisy AI world.
About Jason Seeba
A Silicon Valley marketing leader known for building and scaling startups, he’s led marketing at seven companies – including unicorns Bloomreach and Eightfold AI.
Building a Gaming Ecosystem: Growth, Engagement, and Ownership Lessons from Sky Mavis
Sky Mavis scaled Axie Infinity to 2M daily active users, launched Ronin as an independent platform, and built an ecosystem where third-party studios and player communities drive growth alongside the core team. In this fireside chat, Andrew shares the key moments from that journey; from the growth tactics that fuelled rapid adoption, to the engagement strategies that keep different player types coming back, to how digital asset ownership has changed the relationship between platform and community. Whether you're in gaming, fintech, or any consumer product, there's something to take away from how Sky Mavis thinks about building for scale.
Rethinking Customer Engagement in a Connected World
Connectivity is table stakes. In a market where broadband is increasingly commoditized, the real differentiator lies in how providers engage customers across every touchpoint from onboarding to renewal and beyond. In this fireside chat, Terry from MyRepublic shares how one of Singapore's homegrown broadband challengers is reimagining the customer lifecycle, turning everyday interactions into moments that build loyalty, reduce churn, and unlock new value.
About Terry Williams
Terry leads the product, marketing, sales, and CX/CS teams for MyRepublic Singapore's fibre broadband business. He previously helped build MyRepublic Indonesia, now 1m customers in over 56 cities. With over 20 years of experience, he’s worked with global brands including Johnson & Johnson, Disney, Honeywell, Lululemon, and Danaher, and can often be found on stage speaking at industry events. Fun fact: Terry and his wife are both twins… and no, their twins are not dating.
Dessert, Coffee, and Peer Exchange
Continue the dialogue over dessert and coffee with dedicated time for open discussion, shared challenges, and meaningful networking with fellow executives.
